Help & support
Quick answers to what members ask most. Still stuck? Email us at the bottom.
My alerts aren’t arriving
Open Alerts and check the line about push: it says whether this phone can get them. Turn notifications on in Settings, and make sure your phone allows notifications for CrewM8s. Ride alerts check the waits every 10 minutes, so a short dip can come and go between checks.
I forgot my password
On Log in, tap “Forgot your password?” and we’ll email you a link to set a new one. Signed up with Apple? Use “Sign in with Apple” instead.
How do I delete my account?
Go to Settings and tap “Delete my account” at the bottom. You’ll be asked to confirm first. It can’t be undone.
Someone is bothering me
Tap ⋯ on their post or comment and choose Report, or Block them from their profile or your messages. Blocking hides their posts and stops their messages right away, and our moderation team reviews every report.
Still need help?
Email us and we’ll get back to you as soon as we can. Got an idea for the app? Share it in Feedback & ideas.
Email steamboatwesley@gmail.comYou can also review our Terms & Conditions or Privacy Policy.